Customer Testimonials
The Tasca Volkswagen customer service representative went way beyond what was needed and expected during my recent visit. After we determined that my current extended warranty was not represented on my profile, he spent a great deal of time on the phone with the warranty company, reworking the estimate so I could take full advantage of my warranty investment. I'm tremendously grateful!
Excellent and fantastic services!
Sold me a car that has a major safety issue of the rear bumper reinforcement being completely destroyed on the driver side it’s a 2023 vw Jetta and they refused to cover the repair cost for a car that should not have been sold in the first place
Very professional and friendly.
Professional and courteous. Thanks for the great service.
Great staff and service always.
The employee Nestro I think was his name was very helpful.
The woman that helped me the other day was very helpful. My oil change was done in less than an hour. I would recommend.
Very friendly staff, but they fail to follow through. They were to call to set up an appointment and never did. Also took car to get serviced and they did the oil, but that was it. A week later the wiper fluid light went on. Obviously you need to specify everything you need to get done when bringing a car in to get serviced, something I thought was automatic and they checked everything, but I guess not. A bit disappointed.
Professional, knowledgeable, kind
I dealt with Lucas, who was easy going and took my car from a previous lease without a problem and gave me a new deal with VW
While it was a long wait, my service representative kept me informed and made feel at home.
Henry and his team did a tremendous job servicing my car and getting me into a loaner.
Went there to test drive a vehicle, and Kyle was very helpful. Being as it was my first time at a dealership, he made it less nerve wrecking, and he answered any and all questions I had. Would definitely be back.
Good customer service from Tatiana, kept informed and updated after hours drop off and pick up available made it very easy with my busy schedule
The Salesperson, as well as the financing gentleman, and all other supporting players were very professional and accomodating in the one week experience we had in purchasing our 2022 VW Tiguan. The salesman (Kyle Lobo) was very informative, not pushy at all, and was very genuine in his presentation of the inventory, the test drive, and all of the follow ups leading to our VW used car purchase. The financing guy (Chris) was well informed on both the extended warranty as well as the financing opportunities. I actually got an extremely competitive financing rate from my own Credit Union, and the ... Read More Google - May 27, 2026
Mark attended me , very professional, very patient. He understood what I was looking for , no need to hassle.
Resto made the experience stress free. I felt that communication was clear and he had all the answers to my questions.
I would recomend this dealer 1000% stress free . Very kind staff
Rubi Garcia was very nice, helpful, and professional. She made the service experience smooth and pleasant, and I’m very happy with my visit.
This dealer and service advisor were very helpful.
Good service!
Excellent service, courteous staff, quick turnaround time.
We recently leased a car from Leon at Tasca Volkswagen and couldn't be happier with the process. Leon was incredibly patient, never pressured us, and took the time to answer all our questions about the Taos model. If you're looking for a transparent and professional car-buying experience at Tasca, definitely ask for Leon!.
His knowledge of the Volkswagen lineup is top-notch. He helped us compare different trims and found the perfect fit for our budget and needs. The entire experience was great and very human. Highly recommend!. It’s clear the team there values their customers' time. Overall 5 ... Read More Google - May 11, 2026
We, Karl Topp and Natalia Topp chose Tasca as it is located in White Plains, local to us living in New Rochelle.
After coming to speak to sales personal we settled on 2026 VW GTI S. Since I also wanted a sunroof delete it became a difficult choice. No one had enough knowledge as to the different models. Well there are two models, the S and SE. One has a better radio and a distance key entry. And of course costs are greater with the SE. Color choices were only given on the cars in stock! My choice was red and ... Read More Google - May 11, 2026
The Representative was very courteous and knowledgeable.
Brought my car in for a recall, and the process was incredibly smooth! Staff is also very respectful and helpful. Kind regards to Tatiana.
Very easy car buying process and a very nice team. I worked with Jean Hernandez and he was great.
Tasca is the best dealership. They are wonderful to work with and everyone involved in selling me a new Kings Red Sport 2026 was amazing. The sales people are excellent and experienced and know their products. Special thanks to Bob the GM of the dealership who runs a tight ship and has the best people on his team selling new cars. In addition, a very Special thank you to Chris Potamianos-Finance Manager who is extremely detailed and very good at explaining the financial aspects of the deal of the car. Chris is also very knowledgeable and very customer service oriented. Chris ... Read More Google - May 3, 2026
The staff is hands down one of the greatest people I’ve worked with from beginning to end they stood with me and I love it. I would recommend a million time over.
Doing business at Tasca Volkswagen I dealt with a Sales representative by the name of Mr.Jean Hernandez in which he was very professional with business, and I truly appreciated it and from that any family or friend that’s in need of a vehicle I would refer them to Mr.Hernandez.
Go right to Jean, very professional. Knows the car
Very quick for a NY state car inspection and the staff was very kind
I had a great leasing experience today and wanted to highlight how helpful Lucas was throughout the entire process. He was incredibly patient, took the time to answer all of my questions, and made sure I felt comfortable every step of the way. Leasing a car can sometimes feel overwhelming, but Lucas made the process smooth and easy to navigate. I never felt rushed or pressured, which I really appreciated. I’m extremely satisfied with my Volkswagen Taos and the level of service I received today. I would definitely recommend working with Lucas if you’re considering leasing a vehicle!
Very happy with my service and appreciate everyone at the vw service center ..Ruby was the best she helped me every step of the way with my tire replacement and also went out of her way to get them . Thank you ruby soo very much for all your help in making this experience easy and comfortable.its rare that somebody goes above and beyond for a customer and is greatly recognized...thank you everyone at tasca vw white plains. Respectfully Danny N
Took care of what I needed in the time they said
Service advisor was great, took my car in had in repaired very quickly with zero problems. Would definitely use again.
They did an incredible job with fine exactly what my family needed!!!
This location is great! Their customer service is excellent & their service is efficient. My Atlas has a bit over 15,000. I just hope that, as my milage increases, this location only recommends JUST WHAT I NEED!
Nice experience overall.
Rubi was amazing, she was clear and kept me updated throughout the whole process
Anthony Mastracchio and Kyle Lobo made our experience here great. Buying a car can be stressful, but these guys are very trustworthy and made my family feel comfortable from start to finish. They were incredibly kind and helpful throughout the whole process. We’re glad we came to this dealer and definitely recommend asking for Anthony and Kyle.
Customer Service @t it’s best.
Very polite and helpful especially Ruby she was fantastic
Excellent service
I took my pervious review down there was a misunderstanding/lack of communication. Everything was resolved in a timely manner. I am very happy with my purchase/vehicle. Manager (bob) & finance dept (Anthony) was great, they took their time to explain everything to me and rectify the issue. 10 out of 10 will recommend.
Superior service all around. Beautiful dealership.
Wonderful experience! Customer service was phenomenal!
Tatiana was amazing! She was responsive, helpful and professional.
The service at Volkswagen of Elmsford is truly five stars. From Rubi at the service desk to the mechanic who fixed my car (not sure of her name), the entire experience was excellent. The team communicated clearly, explained exactly what was wrong with my car, and completed the repairs efficiently. I would highly recommend their service department, and my experience each time with this team makes it easy to come back for service.
My car was serviced quicker than I was told, spacious waiting room
Great customer service. Worked with me on all concerns. Rubi was my service advisor and she was awesome! Made things very easy and was so pleasant to deal with. Had to call sales and Bob Federico also went above and beyond to help me out with an issue I had.
The staff at this dealership is very friendly, but I’m disappointed by their lack of attention to detail. I had to replace a lost key and paid for it. They were supposed to call me when it arrived, but I never received a call. When I brought my car in, they programmed the keys and told me the new key was in the car, but when I went out, it wasn't there. I had to go back in to get the new key. They perform a thorough inspection and provide a detailed report with pictures of everything I ... Read More Google - Mar 29, 2026
Lucas and the whole team were very professional, easygoing and helpful. I will go back.
Good service
Everything was great, the service and explanations . The person who signed me in very complete. When I asked about rotating tires they wanted to charge $49.00 are you kidding me. No thank you, very bad. Other than that everything was good. RO
It was very easy to schedule service and everyone was so nice. I dropped my car off and they provided a ride to my office and then picked me back up when the service was completed. It was the best experience I have had with a car service.
Amazing service!
Wonderful people with great services . Thank you Rubi and all team Susan Regan
Great service and really nice people.
I can’t believe I’ve come across the greatest group of staff at a dealership like VW Tasca. Jennifer, Rubi & Dennys have a phenomenal chemistry and knowledge about their jobs. I kinda would love to keep this place a secret because humans tend to ruin a gem, but the staff deserve to be praised. Please keep this collective, VW Tasca.
The only good thing about this service center is the front desk staff! They make sure your car gets a service correctly and in a timely manner. There was a mix up and my oil change was covered and they made sure I was out in less than an hour! Thank you!
Mike Chavez very knowledgeable and very helpful and friendly!
I would highly recommend Tasca Volkswagen White Plains. Especially Jean Hernandez!! Jean was a pure joy to work with. I was able to get very clear information about my trade in and the terms of the Tiguan we were looking at. No games played, period….! It was a refreshing car purchase experience and the service has not stopped with signing on the dotted line. Jean continues to be responsive to my questions (and requests) even after the sale.
Great service, qualified technician and friendly service advisor
Getting, and changing, appointments was easy and fast. The staff were great and explained everything. All my questions were answered. I was able to wait while the work was done. Thank you Dennis and staff for
Had a tire blow out from a pothole. Called and Rubi provided excellent customer service. Found my replacement tire, arranged for delivery and installation the next morning and took care of contacting my warranty tire plan. All was seamless and my car was back in order within 24 hours! The BEST team ever! Thanks!
Great service great staff
This dealership is the only place I will bring my car for service. Very friendly associates and knowledgeable mechanics. They are very honest and their prices are fair. Rubi is wonderful to work with! She is so helpful and friendly. She really helped me a lot with my car!
Simply an Extraordinary experience when I had my 20,000 mile check up. Thank you! Warmest Regards Always Mike Hoffman
Overall a good experience, but I am still waiting forcthe second car key
Service was fantastic. Advisor at the front desk, who helped me out, truly cared about me and doing a quality job. All the work was done as I expected.